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Your Opinion Matters – Transparency in Customer Reviews

At Actiforce, we place great value on honest feedback from our customers. Your experiences help others in their purchasing decisions and help us to continuously improve our products. Therefore, we would like to transparently explain to you how the reviews on our site are generated and what the different labels mean.

Sources of Our Reviews

On Actiforce.com, you will find reviews from two main sources:

Reviews Directly on Our Website

Here, you have two options for sharing your opinion on a product:

Unverified Review (as a Guest):

Even if you have not purchased the product directly through our shop, you can share your opinion with us as a guest. These reviews are **labelled accordingly**.

Verified Review (After Purchase):

If you have purchased a product on Actiforce.com, you have the opportunity to review it after the purchase. These reviews are labelled as **”Verified Purchase”** or similar to show you that the reviewer has actually bought the product.

Imported Reviews from Retailers

To offer you a broader perspective on our products, we also import customer reviews from selected retail partners, such as **Amazon** and **Art & Office**. These reviews are always provided with the respective source (e.g., **”Source: Amazon”** or **”Source: Art & Office”**). Please note that we cannot influence or change the content of these imported reviews.

Handling of Your Data (GDPR) and Your Rights

How we handle your data:

When you submit a review on our website, the data you provide (e.g., name, email address, if specified) is processed in accordance with our Privacy Policy. We use this data exclusively for the display of your review and for internal quality assurance. Your data will not be passed on to third parties without your separate consent.

Your Rights:

You have the right to access, rectification, erasure, or restriction of the processing of your personal data at any time. Please contact us using the contact details provided in our Imprint.

We look forward to your feedback! Your honest opinion is important to us. It helps us and other customers.