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Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Belgien, Bosnien und Herzegowina, Dänemark, Estland, Finnland, Frankreich, Griechenland, Italien, Kroatien, Lettland, Litauen, Luxemburg, Niederlande, Polen, Portugal, Rumänien, Schweden, Spanien, Slowakei, Slowenien, Tschechien, Ungarn, Österreich.

Dispatch costs (inclusive of legally applicable VAT)

We do not charge any shipping costs.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 working days, for deliveries abroad within 5 - 7 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options


via PayPal Checkout:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via instalment purchase

via PayPal:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card
- Payment by SEPA direct debit

via Stripe:
- Payment by instant bank transfer (via Klarna)
- Payment via SEPA direct debit (via Klarna)
-  Payment via credit card (via Klarna)
-  Payment by invoice (via Klarna)
-  Payment via instalment purchase (via Klarna)
-  Payment via credit card
-  Payment via Apple Pay
-  Payment via Google Pay
- Payment by SEPA direct debit
-  ePS, Bancontact, iDEAL, Przelewy24

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Information on the obligation to take back packaging material
 
According to current packaging legislation, we shall be obligated to take back the following packaging materials from end consumers free of charge and in accordance with Section 15 (1) Sentence 1 German Packaging Act (VerpackG):
  • Transport packaging, such as pallets, large packaging, etc.,
  • Sales packaging and secondary packaging which, after use, does not typically accumulate as waste at private final consumers,
  • Sales packaging and secondary packaging for which system integration is not possible due to system incompatibility pursuant to Section 7 (5), and
  • Sales packaging containing pollutants or
  • Reusable packaging.
 
Appropriate packaging material is used for the delivery of the product and we will take this back free of charge. We thus ensure that the packaging material is reintroduced into the recycling stream. By informing you about the return options, we aim to achieve better results in the return of packaging and thus ensure a contribution to the fulfilment of the European recycling targets according to EU Directive 94/62/EC.
 
As the end consumer, you may return the packaging material at the place where it is actually handed over, or in its immediate vicinity.